Frequently Asked Questions

We recommend booking as early as possible, especially for weddings and events during peak season (April-October). Popular dates can book up 6-12 months in advance. However, we often accommodate last-minute requests based on availability.

We proudly serve Senoia, Peachtree City, Newnan, Fayetteville, Griffin and the entire Metro Atlanta region. Delivery fees apply based on your location.

Tent size depends on your guest count and planned activities. As a general guide:

• Cocktail/standing reception: 6-8 sq ft per person
• Seated dinner (no dance floor): 10-12 sq ft per person
• Seated dinner with dance floor: 12-15 sq ft per person
• Add extra space for buffet tables, bar, DJ/band area

Contact us for personalized recommendations based on your specific event needs.

Yes, but it depends on which tent you choose:

Pole Tents (20x20, 20x30) require grass for proper staking and cannot be set up on hard surfaces.

Frame Tents (30x45, 30x60) and High Peak Tents (20x20, 20x40) are versatile and can be installed on any surface—grass, concrete, asphalt, or pavement. For hard surfaces, we use heavy-duty 75-gallon water barrels to securely anchor the tent.

Our tents are designed to protect against rain and provide shade from the sun. All tent tops are made from high-quality, waterproof materials. We can also add clear or solid sidewalls for additional protection from wind and rain.

Permit requirements vary by location and tent size. In many areas, tents over certain square footage require permits. We're familiar with local regulations and can guide you through the permit process. We recommend checking with your local municipality or HOA early in the planning process.

Yes, delivery fees apply to all orders based on your event location. Setup fees are charged for larger tents to ensure safe, professional installation by our experienced crew. Both fees are clearly itemized in your personalized quote with no hidden charges.

A 50% deposit is required to secure your reservation. The remaining balance is due 5 days prior to your event date. We accept cash, checks, and all major credit cards (Visa, MasterCard, American Express, Discover).

Deposits are non-refundable. If you need to cancel your event, your deposit cannot be refunded. Please refer to your rental agreement for complete terms and conditions.

Tent installation typically occurs 1-2 days before your event, depending on size and complexity. Other rental items are usually delivered the day before or morning of your event. Pickup occurs the day after (or Monday for weekend events). We provide specific delivery windows in advance.

You or a designated representative should be present for delivery to show our crew the setup location and address any questions. For pickup, if rentals are left in an accessible location, you don't need to be present.

You can modify your order up to 14 days before your event, subject to availability. Contact your event coordinator to make changes. Last-minute additions may be possible depending on inventory.

Normal wear and tear is expected and included. However, clients are responsible for damage beyond normal use or lost items. We inspect all returns and will notify you of any damage charges.